Marks of Identity

This morning expressntb received some consignment from uncertain sources, however, we just delivered them. Having studied the various consignments and their respective manifest (if any) we would like to reccomend the following:-

1. Can the sending stations make a marking on the CN (may be a rubber stamp will look nice and presentable). eg. EXP-NTB or UCE-Network meaning that particular consignment came through UEC network or from Express NTB.

2. Please ensure proper manifest accompanying the consignment. This helps to check and report for no show items. This morning we notice one item destination BTW has its manifest appearing in NTB, but the item no show at NTB. Is it lost in transit or sent over to BTW without the manifest?!

3. Include a contact number or an email address on Manifest to allow quick report and tracking down on missing or problematic items.

Success of courier services based much on prompt service and early delivery. This is made possible with quick communication between stations through email, sms, fax and phone. Chose the cheapest mean----sms or email. In fact NTB will not call or fax any client who uses our delivery services, we prefered email, and sms. The charges is so low that it does not support phone or fax communication. So we hope our network members put in some effort to improve their packing documentation.

TQ

Email or Skype

We would appreciate all conpanies who are networking with us make an effort to have an email contact. Better still if there is this online chat program such as Skype.

This will facilitate easy communication between stations to resolve some problematic consignments as well as for quick enquiry and information flow.

We would appreciate if those companies using our services able to furnish us with their operation contact number for emergency call up etc.

Thanks

NTB Operation

Packing List

To Whom It May Concern,

For those of you who are using our delivery services, will you please ensure that you present a good accurate manifest for your every day consignments.

Manifest: It helps to ensure that we received all the consignments you sent to us. Without a proper manifest we cannot tell if any of your consignment no show at our station.

For those who have not an account with us but have network with that which have an account with us, please indicate on your manifest / or mail bag tag the services you are network with.

eg. X Company is having an accout with NTB. But X2 Company is network with X Company. When X company redirect X2 consignments for NTB delievery services, please mark on X2 CN as RD X Company.

Thank you.
NTB Operation